Making a complaint
Last year over 5 million formal complaints were made to schools. We want to be transparent about how to go about the process should the need ever arise.
Your child will be with us for 7 or 8 years so it would be understandable if, in that time, you might need to raise an issue with school. If you do, we ask that you follow our school’s complaints policy Complaints Policy and Procedure which will make sure things are dealt with in the correct way. Below is also a link to the parent guide to school complaints published by Ofsted, the DfE, Parentkind, Parent friendly schools and IET.
Parent Guide to School Complaints.pdf – Google Drive
This page can be found in the parent guide, but we thought it might be helpful to summarise some of the things parents and carers are asked not to do.
